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PAYING

£4.15 per hour

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WORKING IN

Fenton, Stoke-on-Trent

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APPRENTICESHIP

Customer Service Practitioner Level 2

ABOUT YOUR EMPLOYER

Listers Central Ltd have been supplying tradesmen with industry-leading systems and unrivalled product knowledge for four decades now. Such rare levels of expertise help assure those who choose us, that they will always receive products designed to exceed project expectations every time. Most suppliers’ core values centre around quality products, competitive lead times, or professional technical support, but with Listers Central Ltd you get all three.

We offer a wide range of quality products across a comprehensive range of recognisable systems, allowing us to easily cater almost any client preference and project requirement. Be it residential or commercial, Listers Central Ltd know the sector like few other suppliers.

ABOUT THE APPRENTICESHIP

This apprenticeship is delivered through a combination of planned learning sessions, workplace visits, on and off the job training and 1 to 1 support over a period of 12-18 months.

It covers areas such as:

  • Understand the needs and priorities of customers
  • Know appropriate legislation & policies
  • Develop a customer-focused experience
  • Develop excellent customer service skills

The candidate should ideally have level 4 or above in Maths and English and be reliable, hard-working resilient and willing to progress in their skills and understanding. You need to have strong IT skills, an understanding of software packages such as excel, always looking to improve business processes and be interested in progressing your IT skills and technical expertise.

APPLY NOW