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PAYING

From £600 per month

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WORKING IN

Cheadle, ST10 1UF

ABOUT YOUR EMPLOYER

Based in Cheadle, Staffordshire, Klarius Products Ltd is the largest manufacturer of aftermarket emissions equipment in the UK

ABOUT THE APPRENTICESHIP

 Customer service and business administration tasks:

Klarius are seeking an apprentice who knows what great customer service looks like, and how to provide it. Can build relationships with people at all levels and enjoys working within a team. Loves to learn, develop, and expand their knowledge, is comfortable working with technology and keen to be a part of the Klarius team.

  • Answer telephone calls, deal with queries and pass on messages as appropriate
  • Create and update files, scanning, organising, and filing relevant information
  • Replying to customer queries via email or by answering the telephone
  • Deal with orders, offering advice, guidance, and support
  • Follow the internal policies and procedures, including any complaints processes and digital media policies that are relevant to you and your organisation.
  • Use office equipment and technology to meet the needs of the customer and organisation
  • Meet the goals and targets in the dept and continually improve to meet customer needs
  • Photocopying and scanning
  • Other general administration duties

Working week:

Monday - Friday 

8.30am - 4.30pm

REQUIREMENTS 

Skills Required:

  • Organised
  • Responsible
  • Able to work within a team
  • Great telephone manner
  • Be able to manage workload 

 

Personal Attributes: 

  • Flexible and able to contribute to a team approach
  • Excellent interpersonal skills
  • Self-motivated with a can-do attitude
  • Confident
  • Friendly

Qualifications Required:

Maths and English GCSE’s (9-4) A-C

APPLY NOW