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PAYING

£160 per week

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WORKING IN

Longton, ST3 1PR

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APPRENTICESHIP

Customer Service Practitioner Level 2

ABOUT YOUR EMPLOYER

CoRE Educational Ltd is an IT Support & Services provider looking after Schools and Small Businesses in the Staffordshire area.

The company also provides IT Hardware & Software to customers nationally along with remote support for businesses up & down the country.

Sister company, Seadon Group Ltd deals with the buying & selling of mobile phones into insurance companies throughout the UK.

ABOUT THE APPRENTICESHIP

You will be required to help process mobile phones through day-to-day sales of the business, including the testing of products using specialist software.

Duties will also include utilising stock management processes in order to maintain a regular flow of hardware through the business.

Additional duties may include the repairs of any hardware associated with the business alongside any IT support queries with the sister company, CoRE Educational Ltd.

Working hours are 8.30am - 4.30pm Monday to Friday, with 15 minute morning break and 30 minute lunch.

 

REQUIREMENTS 

Skills Required:

  • Understand how to deliver excellent customer service
  • Organisation Skills (Able to manage time effectively and prioritise workload accordingly)
  • Able to work as part of a team
  • Good communication skills
  • Ability to understand and carry out instructions
  • Ability to multi tasks
  • IT skills desirable but not essential

Personal Attributes: 

  • Attention to detail
  • Good communication skills
  • Awareness of equality and diversity
  • Flexible, enthusiastic, ‘can-do’ approach to everyday work Open to change and new ideas
  • Willingness and desire to take responsibility and use own initiative
  • Commitment to own personal professional development
  • Good at problem solving.

Qualifications Required:

GCSE’s (9-4) A-C in Maths and English preferred.

APPLY NOW