PM Training Courses
NVQ Level 2 in Business Administration
Awarding Body:
Information:
Aim of this qualification
This qualification aims to demonstrate the skills and competencies of individuals who work in a business administration role
Suited to
Individuals working in a role that consists of undertaking a wide range of business administrative or
secretarial activities
Content & structure
Individuals are required to complete five units, two mandatory units and three optional units.
Units:
Mandatory units
- Unit 201 Carry out your responsibilities at work
- Unit 202 Work within your business environment
Optional units
Individuals must choose three units
- Unit 110 Ensure your own actions reduce risks to health and safety
- Unit 203 Maintain customer relations
- Unit 204 Manage diary systems
- Unit 205 Organise business travel and accommodation
- Unit 206 Deal with visitors
- Unit 207 Process customer financial transactions
- Unit 208 Operate credit control procedures
- Unit 209 Store, retrieve and archive information
- Unit 210 Research and report information
- Unit 211 Organise and support meetings
- Unit 212 Use IT systems Level 2
- Unit 213 Use IT to exchange information Level 2
- Unit 214 Word processing software Level 2
- Unit 215 Spreadsheet software Level 2
- Unit 216 Database software Level 2
- Unit 217 Presentation software Level 2
- Unit 218 Specialist or bespoke software Level 2
- Unit 219 Use a telephone system
- Unit 220 Operate office equipment
- Unit 221 Prepare text from notes
- Unit 222 Prepare text from shorthand
- Unit 223 Prepare text from recorded audio instruction
- Unit 224 Produce documents
- Unit 225 Work effectively with other people
Assesment:
Assessment method
Assessment is by underpinning knowledge and practical assessments, together with a portfolio of
evidence
Other Information:
Duration
There is no set timescale for achieving the qualification as some people progress quicker than others however a guideline of between six and twelve months is given
Entry requirements
There are no formal entry requirements however individuals must be working in a relevant field
Getting in touch is easy
Stoke– 01782 279121
Stafford - 01785 254620
Newcastle - 01782 279121
Leek - 01538 398750
